We fight day-in, day-out to meet and exceed our customers' expectations. We do that by constantly improving how we do business.
Our declining early termination fee, or ETF, makes it possible for a broad array of Americans who might not otherwise be able to afford broadband connections to be active participants in the online world. Too many people still can’t afford to buy a PC for Internet access, and a subsidized handset option can be a great option.
Nobody is required to pay an ETF. You always have the choice of buying a mobile phone at full price with no ETF. Or you can buy a device at a discount with a 1- or 2-year contract. If you stay with your contract, you don’t pay a fee at all.
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