What Makes FiOS Fantastic - Verizon PolicyBlog


	What Makes FiOS Fantastic Posted by Eric Rabe in Broadband on May 19, 2008, 09:37 AM EST Add to: Del.icio.us \| Digg \| Reddit

Anyone who has been within earshot of Verizon for the past few years knows that we talk a lot about fiber optics. But not just any fiber optics. Verizon’s fiber optic network goes all the way to the customer’s home offering the fastest Internet service available in the U.S. and unequaled TV pictures and sound. The cable guys know we have an edge, so lately they’ve been telling anyone who will listen that they have fiber too – just like Verizon. For anyone who’s ever wondered why all the fuss about fiber, take a look at this article in the June issue of Sound & Vision. It lays out the reasons that Verizon’s fiber-to-the-customer network offers clear advantages over anything that the cable companies and AT&T are even thinking about. It also explains how we deliver our industry-leading FiOS services to our customers today and how we’ll serve customers with even faster speeds in the future. It’s great reading.

3 Comments

3 Comments


Interesting read. I definitely like the fact that the system is easily upgradable to meet future customer bandwidth demands. I hope that the HD content situation (lowest # of HD channels among other providers) works out for Verizon because that is the only complaint I have after switching from satellite to FiOS. Verizon has the capacity to offer more channels and at a higher quality than other providers, but they need to get those contracts signed.
Posted by: Matt on May 19, 2008, 03:30 PM EST \| Comment Permalink

Matt, I'm definitely with you. But, like all good things in life, there is often a limit. Frankly, I'm tired of waiting for Verizon to catch up and deploy HD channels on par with those available from other legacy providers. All of my televisions in my residence are HD, and analog channels upconverted from 480i just don't cut it any more. I grow annoyed when my neighbors all brag about the HD channels they have that I don't, and then resorting to the "I thought Verizon had the best network" jab when I tell them I don't. At the end of the day, I'm left with the fewest HD channels available, poor analog channel images (which I know is being rectified, but slowly), an interactive media guide that is tremendously buggy and seems to get worse each successive release, and 4 CableCARDs for my 2 TiVo DVRs that frequently deactivate for no reason whatsoever, totally ruining my TV experience and requiring several calls to the Fiber Solutions Center, Billing, Sales, FSC, Billing, Sales, and then the FSC... all in that order, with hours of wasted time on hold. I still have two cards that aren't fully functioning, on both DVRs, resulting in a fun time trying to swap between the tuners to actually watch TV. I ask myself in the end: is it all worth it? I'm starting to think that I only want to keep FiOS in place for Internet (as I truly enjoy my 15/15), and going satellite for video instead. Call me crazy, but Verizon's poor capacity planning in the beginning shouldn't take this long to rectify, and FiOS consumers shouldn't be stuck having to wait while they sort it out and being left behind the curve.
Posted by: Jaron Brass on May 31, 2008, 09:47 AM EST \| Comment Permalink

Eric, I'm sorry but you have no credibility with the verizon community. You completely mislead everyone on Fios getting MLB Extra Innings this year. So anything that you write or say means absolutely nothing to us. What makes FIOS so fantastic? Absolutley nothing.......by the way, we're all waiting for 5 times the HD channels by the end of 2008 that we were promised in November of 2007.
Posted by: Dean on June 01, 2008, 07:45 PM EST \| Comment Permalink

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