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The Times this morning posted "A Bear Speaks" on its Bits blog, based on one analyst's contrarian view of the wisdom of our FiOS investment.
Based on our four years of experience deploying and selling FiOS, I thought I'd offer our own observation about the bear's view:
It's near-sighted.
Verizon's investment in FiOS was a strategic decision looked at from several perspectives. The Times' bear seems focused only on the short-term economics of the investment. Fair enough. But even at that, some of his underlying assumptions are wrong.
The facts are that our return on FiOS will exceed our cost of capital. When looking at the economics of the investment, we see significant financial benefits from maintenance expense savings, and we track three metrics we consider critical:
1. Capital costs
– We said our target per home passed was $700 by 2010, and we are ahead of plan to achieve that objective. In fact, we’ve already beaten the target.
– We said our target per home connected was $650 by 2010, and we’re on plan to hit that target.
2. Penetration
-- We said Internet penetration would be 35-40 percent by 2010 and we are on track to achieve that objective with a current penetration of 24 percent.
-- We said TV penetration would be 20-25 percent by 2010 and we already are at 20 percent so are now saying we will exceed 25 percent.
3. ARPU (average revenue per customer per month)
-- Our average revenue per subscriber is more than $130/mos and better than plan. For those with the triple play (a bundle that includes FiOS voice, Internet and TV) it is even higher.
Still, any analysis of today's economics gives only a partial view of the real value of FiOS to Verizon, our customers and our investors.
When we looked at FiOS, we looked not only at what was financially prudent today, but also where communications and entertainment technology was headed tomorrow -- and 10 years from now. We looked at how customer demands would change and grow. We even considered how regulators and policymakers might come to value the great potential of broadband to provide an economic stimulus to the U.S. economy, and perhaps even some solutions to our health care and environmental concerns.
In the near future, we see the benefits of having a converged set of products and services. We see new services that will drive additional revenues. For example, in our view, FiOS Internet is a natural replacement for outdated cable-modem technology, with fiber capacities better suited to handling streaming media and the burgeoning, bandwidth-intense applications being developed for everything from social networking, to gaming and entertainment, to work-at-home, education and health care. We also see wireless as a more feature-rich replacement to cable-based telephone services.
Our fiber network will create new uses. We didn't build it to provide plain old cable TV service. Instead, it's our view that customers will increasingly demand the types of wireless and fiber broadband services that are just now beginning to emerge.
UPDATE: It seems the comments to Bear’s thoughts take issue with his myopic viewpoint as well. One begins this way: “What about the value Verizon is going to get from applications not yet invented?” A question we look forward to having FiOS help answer.
UPDATE II: See the New York Times story about FiOS for a more balanced (and bullish) view of FiOS.
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9 Comments
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Hi Peter, The naysayers in the investment community are living with some third-world definition of broadband. They do not have any idea of what is happening in places like Japan, Netherlands, SKorea etc. Neither do they understand that Vz does not have any other alternative but to move to fiber - this is the only way to fight it with the cablecos. Which is why you are able to stay in the fight in NY today and will be able to do so when the cablecos move to DOCSIS 3.0. The things to focus on are how much savings you are able to make and the efficiency/ speed in deploying the fiber. The next few years will make it clear when ATT finds the going difficult with its FTTC.
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| Posted by:
Sajith
on
August 19, 2008, 06:17 PM EST
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It is tough to figure whose stats to believe in. In general sound companies ensure that prominent Wall Street analysts don't get their cost/revenue assumptions grossly wrong - this is everybody's interest (i.e., the company and the analyst). So I can sense some weird dynamic here. Be that as it may, my question is why no other telco - on either side of the Atlantic - has followed the Verizon/FIOS strategy? Surely Verizon isn't the only telco with brilliant strategists (who can somehow see the future clearly) and all other telcos are run by duds..? Something is amiss here. As a customer I think that DISH (or Direct TV these days also) has a far superior video product than cable or FIOS. And I get Verizon's DSL, Vonage VoIP and Sprint's mobile - and am very satisfied with that. G Shankar
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| Posted by:
G Shankar
on
August 19, 2008, 09:09 PM EST
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FIOS, what is that? Oh, it is a technology that will reach where I live by the time I am dead and buried.
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| Posted by:
Richard Hetro
on
August 19, 2008, 11:39 PM EST
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Comments from those who doubt the future of FiOS are similar to those made when electricity was initially being introduced to every residence, and again when early telephone service was sold door-to-door. Short sighted people had no inkling of what future services would be delivered via those infrastructures. Similarly, I don't believe we have any idea now of the exciting technological innovations that will traverse the fiber highways being placed to individual homes. To comprehend the possibilities one only need look at wireless telephone service 15 years ago, and contrast that with today's feature-rich offerings (gaming, music, tv, videos, photography, etc.). What was considered a luxury just a few years ago is considered a necessity today, and virtually every person carries a phone. I believe the future of fiber to the home will be proven in by services we have yet to dream of. For example, one does not have stretch their imagination far to visualize in-home health diagnostics delivered over high-speed internet. The possibilities are virtually endless, but each requires the vast bandwidth that only fiberoptics can deliver.
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| Posted by:
Al Bailey
on
August 22, 2008, 07:38 AM EST
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I just like to know why whould verizon will spen the money on something that will chage faster then the customer can.you look at the cellphone area and how everyone can watch tv and someday play game on there ph,the best thing for verizon is to look at the cell phone as a way to pass there fios out and that will make them a better Co. Not everyone need the higher speed just a better service provider and like everyone else out you have to wait to get a answer,we have to find the people with the answer and use them.
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| Posted by:
steven quinn
on
August 22, 2008, 08:41 AM EST
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The only thing amiss is for those who don't have FIOS. I've had it for over a year and would never think of going back to cable.
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| Posted by:
Barb
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August 22, 2008, 09:12 AM EST
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Never go back to cable? That's just what I'm considering. I was itching to leave my cable company for years... couldn't wait for fios TV to come. As soon as it was available, I got it. At the time it was a good cost savings and a better quality picture. I learned to deal with the bad DVR software and lack of HD on demand titles. I hate hate hate hate hate my cable company. Now, a year later, I'm STILL waiting for a decent set of HD channels to appear in my area (metro DC). FX, SciFi, AMC, all major networks with significant programming that I watch missing. The 9/22 update has SciFi... but the rest are still going to be unavailable. And those are just the ones I watch... there is still a significant lack of HD programming on Fios. I know it takes time, but I'm really losing patience. HD On-Demand? I can't get a stable picture on it. Probably because the vz router died (again) and I had to put my old standby Netgear router in its place. No doubt there's a technical reason Vz wants to have their router installed instead of a 3rd pary. Internet service is still stellar. Love it. Would never switch. Can't say I'm not weighing my options with video though. I still won't go back to my cable company, but satellite is sounding pretty tempting. But I WANT to want to stay with vz....
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| Posted by:
Rob Fredley
on
August 26, 2008, 11:19 AM EST
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"..we see significant financial benefits from maintenance expense savings" Fair enough, but if FiOS will only be built out to ~50% of total VZ footprint, and within FiOS footprints, data penetration will be 40%, and video penetration will be 25%+, then VZ will only realize those savings in 15% to 20% of their total footprint. By implication, the remaining 80%+ of VZ households will remain on outdated copper plant, with associated high maintenance expenses? VZ options are limited however - FiOS may not ever earn its cost of capital, but the alternative is watch their business (not so) slowly wither away.
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| Posted by:
Bill
on
August 28, 2008, 01:50 PM EST
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FIOS is definately worth it.-- even if its very expensive to build, it will definately pay itself back and plenty more. Was the phone company worth building, it certainly was, im sure it was phenominally expensive too. Anyhow, I wanted to suggest 2 ideas that would truly enhance FIOS: 1. A new Verizon FIOS 2160p channel, it would first appear in malls with a setup that includes one of the 2160p TV's (Verizon, please, the Samsung 85" 2160p display would be awesome) and a 5.1 speaker setup. The signal would be a high bitrate mpeg2 for an crystalline, no haze, no artifact, none pixelization picture. Here's the second part, it would be the launch of a new channel (may require a new cable box type that supports 2160p) and people would sign up for the channel for $5.99/mo extra but here is what makes it sweet... <I>1 in every 2000 customers/year (as they become availiable) would receive a brand new 2160p TV to enjoy it with</I>. Verizon, if you calculate $5.99/mo x 12mo's x 2000 customers = $143,900 which should more than pay for the 2160p TV. At the same time you would be promoting 2160p technology. The channel would have anything 2160p on it from world news, travel, specials (such as sporting events), national geographic like explorations, an occasional IMAX film & any movies from time to time as they are released in 2160p, movies may be theatrical or just a "made for the channel" short film. 2. HDTV Videophone "like in Back To The Future, Part 2 where Michael J. Fox was talking to Needles" with coordinated fax, photo or video taking and sharing, Name & Number Caller ID, etc. For instance, if the calling party has their permissions enabled, I can videotape a part or the entire conversation or snap a picture, I can even show it to them (they would see it as a picture in picture display). Cross-capatibility should be considered so in the future it can be shared with other similar platforms but the example in the movie was great cause the picture quality was great on a big TV and that means 1080p at least and not sluggish over the net picture but, please, Verizon, send it over the video network coordinated with the call so we can see our call in mpeg2 max quality 1080p.. in fact, as soon as possible down the road, I would like to think (maybe in 10 years) we can see it in 2160p. Please come out with this as soon as you can too, thanks.
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| Posted by:
steve matrai
on
August 29, 2008, 02:49 PM EST
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