nice-try - Verizon PolicyBlog


	Nice Try Posted by John 'CZ' Czwartacki in PolicyBlog on February 08, 2008, 01:50 PM EST Add to: Del.icio.us \| Digg \| Reddit


Time-Warner Cable has an ad that attempts to use humor to take on their fiber-to-the-home competition from Verizon. Nice try. All network companies have used some fiber for more than a decade, but only one, Verizon, takes that fiber all the way to your door. Why should ~~consumer~~ consumers care? Not necessarily because of what the pipe is made of, but because of what it can do. On that point, a colleague here who saw the ad wrote me: “I happen to live in an area where I could get this wonderful full-o-fiber TW bundle. Let's see ... according to their Web site I'd get a 'blazing fast' 1.5 Mpbs connection and "digital phone local only" voice in addition to cable service. w00t w00t! Unfortunately I'm not interested, because with my FiOS bundle I have a 15 meg FiOS Internet service, local plus unlimited long-distance calling, plus three phone features -- all enabled by fiber straight to my door. "Also, the FiOS bundle includes FiOS TV which a leading consumer magazine just said outperforms any other cable service out there.” Bottom line: these guys may be selling some soggy cold cereal, but FiOS is an all-you-can eat buffet. Gizmodo also writes this up.

7 Comments

7 Comments


Alex H., Why do you think that Verizon is going to start deploying "bendable fiber"? Its so that they can cater directly to the consumers that are in MDU's (multiple dwelling units/apartments). Very seldomly will a company invest the amount Verizon has in a new technology to reach a very specific group of consumers. I highly doubt any other provider would venture to take on this investment.
Posted by: Evan M on February 16, 2008, 06:48 PM EST \| Comment Permalink

Well please hurry up and get to san antonio. TWC are terrible here, high prices, lousy speeds and the worst customer service anywhere. Me and a lot of my freinds would sell a kidney to have FIOS in san antonio ;( Please hurry!!!!
Posted by: Gary on February 15, 2008, 01:59 PM EST \| Comment Permalink

NTI, Thanks for noticing the missing "s" in the word consumer. It's now corrected.
Posted by: John 'CZ' Czwartacki on February 12, 2008, 10:07 AM EST \| Comment Permalink

Nice try indeed. This commercial is a poor attempt at a "gotcha." It reminds me of the sort of irresponsible writing that some Verizon Policy Blogger attempted recently. Hmm, who was that? Oh, right, you. http://policyblog.verizon.com/PolicyBlog/Blogs/policyblog/CZBlogger1/404/Schizophrenic-or-Just-Mistaken-.aspx Are you ignorant or just a poor writer? By the way, you have a typo in your fourth line. Try to find it.
Posted by: Nice Try, Indeed on February 11, 2008, 09:17 PM EST \| Comment Permalink

Stanley, All FiOS customers had a upgrade deployed earlier this year. if you haven't seen a change since the summer, please let us know ASAP!
Posted by: John 'CZ' Czwartacki on February 11, 2008, 06:05 PM EST \| Comment Permalink

I don't mean to be a buzzkill, but all this talk of fiber is moot when you still haven't fixed your IMG. It was great until you shipped the new one at the end of the summer. I started seeing all kinds of bugs, which were partly fixed a few weeks ago, but I'm still having issues. I called to complain but was basically told that if I didn't like the service (Home Media DVR) I should just cancel it. Is this the best your CSRs can do? Come On! Please follow up on your firmware update plans. Don't make me go back to Comcast (I'm in MD).
Posted by: Stanley Lauredo on February 11, 2008, 01:08 PM EST \| Comment Permalink

Sign me up! Oh, wait. No FiOS to apartment buildings in most of Manhattan, what is otherwise literally the global epicenter of networks from shipping to web production to FedEx deliveries. I guess in my case, FiOS delivers about 0 Mbps.
Posted by: Alex H. on February 08, 2008, 07:28 PM EST \| Comment Permalink

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